Welcome to CyberMart Pakistan, operated by ConvexTech Inc. USA. At CyberMart, we value your privacy and are committed to protecting your personal information. This blog post will provide an overview of our Privacy Policy, explaining how we collect, use, and disclose your personal information, as well as the steps we take to secure it. By visiting our site, you agree to the practices described in this policy.

Data Protection: Our Commitment to You

Data protection is a matter of trust, and your privacy is of utmost importance to us. We will only use your name and related information in the manner set out in this Privacy Policy. We collect information only when necessary and relevant to our interactions with you. Your information is kept only as long as required by law or as relevant to the purposes for which it was collected.

Browsing Anonymously

You can visit CyberMart Pakistan and browse without providing personal details. During your visit, you remain anonymous unless you log in with your username and password.

What Data We Collect

When you place an order on our site, we may collect a variety of information, including:

  • Title, name, gender, date of birth
  • Email address, postal address, delivery address
  • Telephone number, mobile number, fax number
  • Payment details, payment card details, or bank account details

How We Use Your Information

The information you provide helps us:

  • Process your orders and provide services and information
  • Administer your account
  • Verify and carry out financial transactions
  • Improve website layout and content
  • Identify visitors and conduct demographic research
  • Send marketing communications (with your consent)

We may pass your name and address to third parties, such as couriers, to deliver products to you. Your order details may be stored but are not directly retrievable for security reasons. You can access this information by logging into your account.

Additional Uses of Your Personal Information

We may also use your information for opinion and market research, ensuring your details remain anonymous and used only for statistical purposes. You can opt out of surveys and opinion polls at any time.

Competitions

For any competition, we use your data to notify winners and advertise our offers. More details can be found in the participation terms of the respective competition.

We may pass your details to other companies in our group or to our agents and subcontractors to help with our uses of your data. This includes delivering products, collecting payments, analyzing data, and providing marketing or customer service assistance. We do not sell or disclose your personal data to third parties without your prior consent unless required by law.

Cookies

The acceptance of cookies is not required to visit our site, but is necessary for the basket functionality and ordering. Cookies identify your computer to our server and are stored by your internet browser. They help save time by recognizing your IP address and remembering your details for future visits. You can set your browser to not accept cookies, but this may restrict your use of the site.

Our site uses Google Analytics to analyze how users use the site. Information generated by cookies about your use of the website is transmitted to and stored by Google on servers in the United States. You can refuse the use of cookies by selecting appropriate settings on your browser.

Security

We have implemented appropriate technical and security measures to prevent unauthorized or unlawful access, accidental loss, destruction, or damage to your information. Our security procedures may occasionally request proof of identity before disclosing personal information to you. You are responsible for protecting against unauthorized access to your password and computer.

Account Deletion Policy

We understand that circumstances may lead users to delete their accounts. Here’s how our account deletion process works:

  1. Request for Account Deletion: Users can request deletion through account settings or by contacting our support team.
  2. Temporary Deactivation Period: Upon request, your account will be temporarily disabled for 30 days.
  3. Reactivation Option: During this period, you can reactivate your account by logging in.
  4. Permanent Deletion: If you don’t reactivate within 30 days, your account and all associated data will be permanently deleted.
  5. Data Removal: Once permanently deleted, all personal data and information associated with the account will be securely and irreversibly removed.

Your Rights

You have the right to request access to your personal data, correct any inaccuracies, and ask us to stop using your data for direct marketing purposes at any time.

At CyberMart Pakistan, your privacy is our priority. If you have any questions or need assistance regarding our Privacy Policy or the account deletion process, please contact our support team at support@cybermart.pk.

Stay safe and happy shopping at CyberMart Pakistan!